Today 25th of August around 10pm i placed an order from Careem for my order in chowking the bucket meal with 8pcs of chicken, 4 rice, iced tea and vegetable and sweet food, but then as per the delivery time we will received it by 10:40-10:50 but then its already time and in the tracking it is showing the delivery is taking time because still in the preparing procedure so then i decided to call customer service of chowking they said its ready, so i waited for 10mins again, then still nothing, so i called the driver he said another 3-10mins because not ready, then i called the customer service again and they said it was ready, and i called the driver said waiting. So this thing happened and i dont if they are really coordinating as the customer service put me on hold and never transfer the call and it took 2mins on hold. This is really a bad experience and bad service. We received the delivery around 11:06 and for that we waited for one hour.