1 Jan, 2018 → by ClaimboUser242026
cheltenham sales
2
On Saturday 10th of October 2015 I went along to Cheltenham's Evans Halshaw to view a Peugeot RCZ priced at £12, 500, I was shown to the car by Steve Cook (salesman), I liked the car and agreed to buy it, I was taken to a desk and was asked all my personal details and agreed in principal the payment amounts and length of finance etc. I again said I was happy to go ahead and purchase the vehicle, Mr Cook said, "great, ok, hang on I will be back now", he then went over to a guy whom I think is the supervisor, who sits and oversees all the desks. Feeling bemused, he then returns and says, there is another customer looking at the same car at the moment, I am now thinking, is this a ruse to get me to pay more or something, Mr Cook then went out to the forecourt, leaving me sat at the desk. Getting really inpatient, I went to the supervisor guy and said "whats going on mate"?, I am ready to buy the car, lets sort it out", he said " have a seat, I will get Steve", the next thing Steve Cook returned, give me his card with his mobile number on and said "This other guy has put a deposit on the car online, but don't worry I will get rid of him so you can have the car, shoot off and I will give you a ring", he then went back to the other customer sat in the car. I left, he later contacted me and said the car is now sold, I think that either this other customer is known to them, is a cash buyer or was the winner in a bidding contest I have no idea, I only went there as it was where I bought my last car, had all the work done there including servicing and MOT's, . They made me feel stupid and really annoyed, as I am so fussy about my cars and it takes me a long time to find the one I want and realised it in this particular car, I will never, never, never have anything else to do with Evans Halshaw and their dodgy underhanded dealings again, how could I trust such a company !!!