My name is Devin Healy DOB 1/5/77 I was originally a client of KEL back in fall of 2015. I spoke to Jessica Rios originally from KEL, then Amanda Jordan, then Lianny Hernandez, then Jennelle Carey, Since then I have spoke to 4 different paralegals, an attorney, and the company has changed ownership. I was told 15 months ago that I "would not have a problem and would qualify for chapter 7". On October 11, 2016 I was informed by Ms. Carey that it was in Attorney Review and "it should be any day now". I signed everything on December 5th, 2016 and met with Ricardo Martinez who also told me "you are all set". Since then I have been served twice, and twice told not to worry it would go away as soon as it was filed. I finished paying for this last year and still have not had anything completed. Just today I was informed by Melissa Fernandez at what is now Englett and Associates, 10 days after being served and told not to worry, that I do not qualify for chapter 7. Isn't this something that should have been discussed and figured out over a year ago before I paid the fees/ filing fees? What I received back was an email saying an attorney will call me in a day or two. That's it. I would appreciate that I be represented so I do not get sued/arrested or any suffer any type of court action in regards to this issue in the future since it was the multitude of incompetent staff that told me not to do anything. I also would like an actual answer to what is going to happen next since 15 months of my time has been wasted. Any and all information they should have, although I know they probably don't because I have been asked for the same information 3 different times from three different people. Melissa Fernandez asked me if I had met with someone and signed papers. How come the person filing my case doesn't know my case at all?