I purchased a 200* 350Z from Chapman Chevrolet in Tempe AZ on 11/5/2010. I first viewed the car on 11/3 on my own, and again on 11/4 with a friend. On both these dates we noted several flaws with the vehicles including door dings, rims that were dinged up pretty bad, wrong size tires in the rear, broken A/C vent passenger side, nicks in the paint on the hood and roof, etc. We never noticed any roof damage and as well as we looked this car over we would have noticed yet. Nobody would have purchased this car with this roof damage. Either the roof damage was somehow disguised, or the damage occurred between Thursday 11/4 – Fri 11/5 when I purchased the car. On Friday I never looked over the car as I did that on Thursday – (My bad). Ryan at Advanced Dent repair says it appears that a gate arm came down on the roof. Are there any gate arms at Chapman Chevrolet ? I contacted Ray Russo as he was my salesman. He stated to me that it would be taken care of and put me in contact with Marty in your accessories/part dept. In turn Marty sent me to Advanced Dent Removal in Scottsdale. On Thursday 11/11 Advanced Dent removal viewed the car, and sent the estimate back to Marty. Marty in-turn sent it to the sales manager for a signature, and as of Monday 11/15 it has not been signed according to Marty. I spoke with Ray Russo on 11/15, and he stated to me he was told to stay out of the matter and gave me Chase Gibb the sales managers name. I also asked him what was the hold up after he told me it would be taken care he stated there is no money in the deal to fix the car. It funny how they can call me several times a day when they want you to buy the car, but when there is a problem they can't me found… I have left several messages for Chase Gibbs which have gone unanswered, , have asked for his email address which they refuse to give me. I don't want them to take the car back, I just want the dents removed via painless dent repair as Ray said they would.