CCC ESTIMATING IS A GOOD SYSTEM WAY BETTER THAN THE MITCHELL & AUDATEX. I BEEN ON CCC ONE ESTIMATING FOR ABOUT 9 YEARRS AND HAVE ONLY HAD A COUPLE OF LITTLE ISSUES HERE AND THERE BUT I HAD A MUCH WORSE EXPERIENCE WITH MITCHELL AND AUDATEX AND PLUS ALL OF THE INSURANCE COPANIES GO WITH CCC ESTIMATING AND NOT MITCHELL AND AUDATEX. ILL NEVER GO BACK TO MITCHELL OR AUDATEX. STICKING WITH CCC ESTIMATING THER SYSTEM IS WAY BETTER AND MY PRICE HAS BEEN THE SAME FOR 9 YRS. I'M A SMALLER TO MID SIZE SHOP SO ITS IMPORTANT TO ME TO "GET WHAT I PAY FOR" AND NOT BE ON THE PHONE ALL DAY TRYING TO DEAL WITH ISSUES. CCC IS ALL GOOD