I own a small business and committed to supporting my local store. Buying ink, folders, etc from there instead of online or local Walmart. I signed up for trial period of business select. I didn't use it enough so cancelled it. Three cancellations, one online chat, one tect conversation, and one customer service phone call, they charged me twice for business select and completely ruined my desire to continue business relationships with them, in-store or online. The process for resolution has need disappointing, to say the least and it tell me they will collect fees and charges through ethical or unethical means, however they can. They implied I was lying or presenting false info. .