Ill tell you what happened. YOU ALREADY KNOW. MY NAME IS STEPHEN BOX. YOU REFUSE TO ANSWER MY EMAILS. YOU REFUSE TO ANSWER MY FACEBOOK MESSAGES. I BOUGHT NEW BATTERIES. ONE LEAKED AND BURNED MY HAND AND I REPORTED IT AND PROVIDED ALL THE REQUESTED INFORMATION. IM NOT GOING AWAY. THE BETTER BUSINESS BUREAU WILL HEAR ABOUT THIS. ANSWER ME IMMEDIATELY. THERE WILL BE A RESOLUTION User's recommendation: YOU BETTER PRAY THERE ARE NO ISSUES BECAUSE ENERGIZER DOESN'T CARE.