8 Jul, 2014 → by ClaimboUser192181
Brand New Vehicle has a blown motor in less than a year, refuses to repair

So less than a year into ownership and my vehicle has blown the motor a little over 18,000 miles into ownership. There is a TSB out for the problem my motor has experienced and I have purchased the Extended Warranty but I am being told I need to pay them to find out what happened and they are saying the problem is not covered under warranty even though the initial diagnosis has shown the vehicle is allowing coolant into the combustion chamber. (They are charging me 100 right now just for this information) After being jerked around by Precision Toyota the first time when buying my FRS, then buying my wife's car and coming in to sign papers after her surgery only to have the listed price go up 1000 I can honestly say that Precision Toyota has shown me nothing but issues since we bought. Before this with the Corvette I own that was bought there during the tires for life promotion only to be denied tire replacement because tires were to expensive for a Corvette to them I see nothing other than a pattern of abuse, lies and neglect. There may be decent employee's there but this type of treatment and service is completely unacceptable and unethical. I am filing a complaint with the BBB, Toyota, and involving a law firm in this to get a resolution to my issues. Steer clear and hope to avoid such treatment because if this is how they treat a repeat customer how would they treat a new customer?
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