25 Aug, 2021 → by ClaimboUser971514
booking a holiday property

1

my partner went to book one of your property's for a weekend away next march 25/ to the 28th march 2022, wayside self catering cottage, when you put in the dates the price you are given is £367, so he put in his card details to pay the deposit of £110. he gets a reply saying the owner will come back to us to confirm the booking, 2 hours the owner comes back to say there a problem with the price and the price is wrong and he will investigate and come back, we receive another e-mail shortly from him saying the price has gone up by £50, so we haven't booked it, we did this on Monday and the price hasn't changed, still showing the original price £367, i do believe there a law saying if you advertise something for a price you have to honour it and not change it willy nilley, i think you as a company should be aware the owner is doing this and I'm interested to here what you have to say before I report this to fare trading's
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