I have been a customer for years and every year I have received a coupon for my birthday. BUT NOT THIS YEAR! I have called Hooters for over 3 months now with no resolution. They have flat out lied to me telling me they have contacted me. NO. They have recommended I "sign up" again. I did that. I had a friend sign up with his birthday particulars. And neither one of us has ever heard back. The incompetency over there has no limits. I'm done. I will now take clients and fellow associates to other eateries in the area.