1 Jan, 2018 → by ClaimboUser714702
billing, erroneous charges
1
I've had a TxTag for close to 2 years now, they have always charged my debit weekly and I had no problems until suddenly I'm getting past due invoices with a lot of late charges tacked on. I spent countless hours trying to get this resolved and finally paid over $360.00 in tolls and late fees. The rep that I was talking to verified the debit card on file was the correct card. I was told that they will take care of the issue and my TxTag should work with tolls automatically charged to my debit. Well, same thing, except now It's $516.99 with absolutely no previous invoices sent. Half of this amount are 1st and 2nd notice late fees. This is fraudulent, and erroneous late charges. I refuse to pay these late fees when they have had my billing information on file. What do I do??!!