Hi my name is Eric Bishop. I paid "Danielle", a paralegal at Citizens Law Firm $200 on 8/1/17 which she said was a "filing fee" to file my chapter 13 bankruptcy case and she never filed my case and to make matters worse has even refused to refund me my $200 that i paid her as a filing fee to file my case. I have reached out to her firm many times in numerous attempts to get my money back and have been rebuffed. They simply refuse to give me my money back and i am FURIOUS. This is the worst experience i have had in my life. I have also lost over 3 months of unemployment checks because of this fiasco. I made it very clear to danielle that i needed to file to be able to be protected from my debtors by the courts and i needed to file in order to receive my unemployment checks to be able to keep paying my rent. I am very upset with how badly this agency has treated me and how poorly they handled this situation. My finances have been devastated because of this and i have had a VERY hard time making ends meet and have also been unemployed over 2 months now with no income in sight. I want my $200 back since they never filed my case which was the agreement and i still have the receipt which proves i paid her the $200. I need my money back asap and i want a complaint filed against this very unprofessional law firm. Danielle is a crook and should be locked up. I found out through another random potential lawyer that she has done this to at least 3 other people (kept money and refused to render services for said kept money) so she definitely has a history of scamming [people that needs to be looked into. I am very upset about this, still need to file chapter 13 and need my $200 back. The law firm's address is 2101 w division avenue/ chicago, il 60622/ The manager there is martha herrera