Update by user Sep 20, 2018 They said they would send me a check in the mail for my $300.i have never seen a cent it .reloadit well take your money but the sure don't wanted to give it back i thought i was the only one but a lot of people are have the same problem i got my money stole by them.i did ever thing they ask and nothing.all i wanted is my damn refund and when i call i talk to the same person ever time .they always say the money on the way .well it been 4 months .it a joke of a company and ran terrible.don't use ever use money pack at least they know what there doing. Original review posted by user Sep 20, 2018 I cant get my money back that i bought the card as a gift and i prove i had the store recidet from when i bought it a copy of the card.and still nothing it has been 4-months.well never use them again.