1 Jan, 2018 → by ClaimboUser823151
bad attitude of customer service
2
Hiii: I have called call center more than 1time to modify the date of my back to cairo.but I found unsupportive attitude from call center staff.as they cannot support me. Plus lack of ino plus aggressive attitude. Which lead me by the end to cancel my ticket .ana reserve the new one with fly dubai. Although all my travelling was through emirates airline. The last lady who answered me which called Aysha. Her arabic was soo bad not understood. Even her English was the same. And her tone with me was aggressive. And before her another one called : Enas. Was worse than her. And yesterday was aman . I can't remember his name . He wad not an ideal for call center advisor for emirates. He can only be as order taker at Macdonalds. Really It was the worst customer service I have ever seen in dubai. By such unprofessional way.sure ypu will lose the loyalty of your customers. I will spread that negative feedback thorough social media. BR Ola.fahim [protected]