Astrill.com told me that i was a spammer and suspended my account and did never offer me a refund. However i provided them with log files etc that this is impossibly me but they never got back to me. Then i tried to contact them via their online chat and every time a representative has been connected he left immediately. I just can warn everybody to buy their VPN solution, this criminal organisation should be taken off the net. Im not the only one they have cheated.