I placed an order for a Basket arrangement for $88.00 and paid $19.99 for extra flowers. There were supposed to be 5 blooming plants and 2 green plants (this is before the extra I paid for!) The basket was supposed to be 24"...What was delivered was an 11" basket with one WILTED blooming plant and 1 green plant. It was totally embarassing! I cannot get anyone to respond to e-mails or phone calls. I spent a total of 130.00 and I feel like someone should have to address this, otherwise this website should be shut down or listed as a scam!