Booked a flight for 2 out of Vancouver, Canada to London (UK) and return, well before the Covid crisis. When our government and governments around the globe issued travel advisories not to fly around March (our flight was scheduled for mid-May). we contacted Icelandair who assured us they would take care of us: Three months after our initial contact the airline is refusing to fully refund us (they actually cancelled our flight). Instead the airline offered us a voucher, which we were initially open to. However the voucher does not guarantee the same conditions as our initial purchase, i.e. flight for 2 at $1614.70 total, and in fact similar flights have gone up at least 50%. I get that this might be necessary for them, but it is not what I purchased, and in many jurisdictions their actions would be classified as theft.