My account Steppenwolf72 was banned. I have no reason or clue as to why. I had not been using it as much as I used to. I apparently was fined 1000 tokens which put me in a negative balance. Tokens cost money. I have no clue. No response as to why I was banned. I have emailed numerous times and only get an automated response. I am unable to chat with my friends. I am invisible. It is like I am not a user. This is not a good business practice. I am in the process of filing a complaint with the Better Business Bureau.