1 Jan, 2018 → by ClaimboUser374049
academy bank customer service

1

Ive had account information stolen. Ive been trying to call since early sunday and seems everything is closed and theres no way to report my card stolen. Because I haven't had no way to report my card stolen, whoever has my information went back and left me in zeros. I've tried live chat tried different numbers and seems there's no help on a Sunday. There should be easy access to reporting a card stolen. I feel hopeless because you guys are close and make it impossible to report my card stolen. In this case there should be very easy access to reporting a card stolen. I just hope that you guys will do the proper investigation into who took all my money out of my account. If you would have easy access they wouldn't have gone back and took last 100. I just really hope something is done about all this and my situation. This is not first time I've had problems with customer care.
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