I don't know where to start with this service. It is absolutely appalling. No-one that I have written to or spoken to seems to know what's going on. The 'on demand' service only works sometimes. It disappears for up to 2 weeks with no explanation. I did not receive a copy of April 2007 bill. This may not have been their fault but what I cannot get them to do is send me a copy of that bill. I want to see what I am paying for. All they did was add. Beware!