went to the pharmacy and when pull into the store and my device beeped and i blew and a violatio accured waited the to mins for the retest and passed but do to this i have to go to the garage and have it down load once again.done but i didnt pay because there was clearly nothing wrong going on so please make sure this gets to the right people thank you very much User's recommendation: contact the service you are going threw and taken care of because its not right.