29 Aug, 2018 → by ClaimboUser522326
A/C AND BLACK TANK BIGGEST PROBLEM

WE BOUGHT A 2017 25RK RADIANCE IN FLORIDA. THE SMALL PROBLEMS ARE ACCEPTABLE, IT'S LIKE A NEW CAR. CABINET PANELS WERE LOOSE, COUNTER TOP WAS NOT LEVEL, THESE WERE FIXED, 5 WEEKS IN REPAIR TIME FOR REPLACEMENT PARTS FROM CRUISER IS REALLY NUTS. SERVICE: I AM NOT HAPPY WITH SERVICE SAYING NOTHING IS WRONG. I DO NOT AGREE WITH THEM. A/C MAKES GRINDING NOISE AFTER RUNNING A WHILE AND THEN IT WILL JUST SHUT OFF AND RESTART. TANK SENSORS ARE THE WORST. THEY CHANGE ALL THE TIME FROM FULL TO EMPTY WITH NOTHING IN IT. WATER PUMP FILLS FRESH TANK AND COME OUT OVER FLOW WHEN CITY WATER HOOKED UP. (TO MUCH PRESSURE ?? over 40 psi ). WE LOVE THE TRAILER AND LAY OUT. LOOKED FOR YR AND 1/2. SERVICE NOT ALWAYS UP ON THINGS, PROVEN BY CRUISER. I JUST WANT TANK, SENSORS, A/C AND PUMP FIXED. HAVE EXTENDED WARR AND THE SMALL THINGS I COULD OF FIXED BUT DID NOT WANT TO VIOLATE WARR IF I DID THEM. WE HAVE CALLED CRUISER DIRECT INSTEAD OF JUST THE DEALER AND THEY SAID PUMP NEEDS TO BE REPLACED BY A TECH BUT THE SERVICE DEPT SAYS NOTHING WRONG. IF WE CAN'T GET FIXED THEN WILL SELL BACK TO DEALER.
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