1 Jan, 2018 → by ClaimboUser383392
#851009 & #852320
*SOLVED

4

Hi, I shipped two packages with order # shown above in subject line with a total of three textbooks for sell back to Booksrun: Package #1 (USPS tracking #: 9449036205262353254701) 1. Organic Chemistry (Janic Smith, 6th ed) 2. Study guide for the #1 textbook The quote for these two books was $102.29. The package was delivered on April 26th. Package #2 (USPS tracking #: 9449036205262355566567) 3. Organic Chemistry (Marc Loudon et al, 6th Ed) The quote was $39.73. The total payment should be $102.29 + 39.73 = $142.02 However, I received emails from Booksrun saying that the two books in the 1st package are missing. The total adjusted payment from the email was only $39.73. This must be a handling error. Please check with your staff and have the error corrected. I should receive a payment of $142.02 for the three books I shipped you. I personally packed them and dropped off at USPS office, and tracked that the delivery was successful. Thank you for your help! Zhibin Guan
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of BooksRun you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.