As I show up there were young sales rap was waiting for me. Soon I ask him about the car I saw the add on “car Guru.com) he told me it just sold it but he will be happy to help with many other minivan he has on the stock. Scene 1- Walk me through most expensive vans, that I did not came for and then the some minivans that being in an accident (How I know I worked for mechanic for and year and have friends who has car shop). Finally found the car I liked but has many issuers (wind shield cracks, inside the car had smoking smells, not clean at all. Scene-2 Have pre-approved before you go there does not matter how is your credit score they will very high rate at the end of the day. I have over 850 and they approved for 5.13% where my local bank approved me for only 2.78% !!! Scene 3- I came to a contract if they fixed the wind shield and offer little more for my trade then I will. They promised (also in my contract) they will send “Safelite auto repairs’ services to my house. Bought the car with one of the remote that need to be program. They told me I can go to the local Dealer and they will be able program for free (my local Dealer asking for $230 to the programming!) Scene 4- So got home and got call from Safelite that they will come to replace my wind shield and it is setup for aftermarket that match the Honda standard. I cancel my appointment and call (Rob on of the Sales manager and he told they use the same glass for all their cars and I will be fine with this standard. Scene 5 – Its being two weeks and rob not picking my phone call so I talked to the sales person he keep telling me that they will make the payment for my windshield and it never done!! It is very frustrating it is a family car and I don’t want my family to ride in until it is 100%.