I reluctantly had to call for service on my GE front loading washer machine of 2 months old. Secondly, I found out that I would now be without a washer for 11 days before the technician can come and inspect why the machine will not work. At that time, I'm sure if parts or whatever are needed it will extend my time of no washer. I also will have them look at the dryer since it seems to be getting noisier and noisier. We have GE appliances throughout the house but I would not buy your products again. I was to get a phone call if "an appointment became available earlier." So far no phone calls. I am a family of 4 and will have to incur the expense of using a laundromat. My husband was laid off so this additional expense is ridiculous. Cindy [protected]@comcast.net PointPleasant, NJ