More Contact Info

Toll-Free Number:

(800) 311-5393

Customer Service:

Progressive Leasing

(877) 898-1970

TDD/TTY

(888) 819-1918

The Diamond Credit Card

(844) 271-2708

(866) 319-0290

Other Info

Other Info (opening hours):

Hours:

Monday – Friday: 9 am – 10 pm ET

Saturday: 10 am – 10 pm ET

Sunday: 12 pm – 9 pm ET

Mailing Address:

Legal Department

375 Ghent Road

Akron, OH 44333

Company Address

ZALES.COM

P.O. Box 152771

Irving,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Zales , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Zales

13 Aug, 2021

Are you running 24 hour inline only sale

Seen advertisement from Zales for 24 hours online only sale. Is this legit? Ad featuring Disney, Wonder woman, and Marilyn Monrow.

Jewelry and Accessories

15 Jul, 2021

Order details

ZA03POGHF-0629**** order number I need the details for this item i purchased. I cannot seem to access it online and it came with no supporting documents. Please advise William Grant

Jewelry and Accessories

7 Jul, 2021

Your finance company

Charging unfair interest during COVID-19 l have been a Zales customer for over 50 years. But you’ll not see me step in another Zales nor will any of my friends or family. User’s recommendation: Do not use their credit company.

Jewelry and Accessories

17 Jun, 2021

Rude and racist

Completely racially profiled me was very rude asked for my ID gave her my ID for my pick up didnt ask for my receipt several times to make sure if it was real checked out as if she was checking a counterfeit billWorst customer service Ive ever experienced

Jewelry and Accessories

10 Jun, 2021

A 3000 dollar hunk of junk

I recently upgraded my wedding ring because my first one had snapped at the top of the band and we paid 2000 cash to upgrade it to beautiful 1 carat diamond ring set in 18k gold and less than 3 months the entire top stone and its setting snapped off at the band! I was told that... Read more➤

Jewelry and Accessories