All of my recent email communication is being blocked by the “server.” Whose server, you ask? Not sure. The phone number does not work either. User’s recommendation: No recommendation. Find another supplier if you can.
I need to receive my last order on quarters to complete my set. Thank you this has been going on for three years plus Im now coming to the end in my set. My understanding was they were supposed to ship February 2022
Invoice, Service
A few days ago I received a letter from Optus for a debt exceeding 70 AUD. I immediately tried to contact them. I called 1877 to find out why and for what I had to pay, because I paid the bills every month and when I checked the payments, I concluded that no month had been missed. The conversation lasted about 6 minutes (for which I will also have to pay an additional 0. 50 AU$ for each minute). They informed me that in June or July I had expired the contract for about 20 EUR, which included the full package (optical internet + TV packages). I rarely read e-mail, nor do I use an additional service "my Optus" was therefore out of the question. Also, Optus did not consider it necessary to contact me and warn that the monthly payment from 20 AU$ will become 50 EUR! At the moment, they answer me that there is nothing they can do until the debt is repaid. I recommend everyone to follow the terms of the agreement carefully and control the bill repayment procedure themselves, because after this situation it can be understood that Optus is not interested in it and they do not warn about drastic changes in service prices! Apart from this incident, a few months ago I was billed significantly in excess of the contractual amount. After contacting them, I apologized for being confused. If I hadn't called and shown interest, I doubt they would have called me and reported the error themselves. I think after 2 years of cooperation, I would have deserved at least a call from this company for the contract to expire!
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