More Contact Info

Toll-Free Number:

(855) 812-4430

Customer Service:

Venmo Mastercard Cardholders

(855) 204-4090

Venmo Visa Cardholders

(844) 288-9628

Other Info

Other Info (opening hours):

Customer Service Hours:

Monday – Friday 10:00am – 6:00pm (ET)

Company Address

Venmo, LLC

95 Morton Street, Floor 5

New York,

United States

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Complaints & Reviews — Venmo

8 Apr, 2021

Second contact trying to get into my venmo account do not have card or phone number

I cannot get in my email account because I no longer have that bank card or that telephone number I have not been contacted by anyone I just get a generic form that does not answer or resolve my problem User’s recommendation: Do not use them now horrible support.

Cash Services

6 Apr, 2021

Money not make it to my account

Pay rent twice. They returned over payment but it never hit my account. Call and Venmo told me exactly what to do. Ill see if its in my account tomorrow!!

Cash Services

6 Apr, 2021

Can’t talk to a real person

Got a text message that I am being charged $182.00 on my Venmo account but I do not have a Venmo account. I am NOT paying anything to get an answer about what this is about. That is not right. You should be able to talk to a real person. I want someone to call me about... Read more ➤

Cash Services

5 Apr, 2021

Can’t put my bank account on venmo

Its keeps saying I need to update my bank !!! Was on the phone for over 2 hours ! In it happy !! Need this taken care of ! 909 581-**** pls call me back

Cash Services

1 Apr, 2021

UninformedAnd customer service not knowing the right answers

And customer service not knowing the right answers I didnt know there was a withdrawal limit of $2999.99 Transferred all my direct deposit into Venmo because I was so fed up with the bank system. Cant pay my rent through Venmo because my rent is over the withdrawal…

Cash Services

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