Hi, I took my friend and his 3 kids and my 2 kids who never been to universal studios Hollywood yet on Sunday June 23, 2019 to the park and told them about thrilling rides like King Kong 360 4d ride at studio tours and Jurassic Park water ride and mummy. All 7 of us paid regular...
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Please forward this to the General Manager of Universal Studios Osaka Japan Dear Sir/Madam, I went to your Universal Studios in Osaka on 12 June Wednesday 2019. At the Wonderland park area, around 1-3pm, where all the Elmo and Cookie Monster were taking pictures with people, my little daughter wanted to take a picture with Elmo. There...
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On exiting the park, I was pushed to the ground, injured & nearly trampled as the crowd was fast moving & out of control (it was announced that the lockers would be inaccessible after 10PM). No effort was made by Universal to have people exit calmly–they just stood around and watched. No one would assist me. I...
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My husband, daughter, two granddaughters 11 yrs. and 18 months, grandson 6 yrs., son-in-law and I visited the theme park on October 31st. We were very excited to come because we haven’t been there for a couple years and it was for my Birthday. We arrived at 11:00 am. When we entered the park we noticed that...
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Every year that we go to Universal Studios we get differing advice on dietary requirements: Two years ago we were told that the cheese used on pizzas was definitely vegetarian and had no animal rennet in it. Last year we were told by the head chef Bob Burdock that the cheese pizzas were vegan (which was a...
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Contract frenzy frenzy.
With Optus as with a casino. It's easy to get in, but you have to pay when you go out. I just wanted to terminate my contract by the end of February due to a sudden change of residence. The contract can only be terminated by the end of March, because I did not apply in time - at least 10 working days before. Now for a month I will have a contract for a service that I do not use. Who benefits? Changes in the contract and the fact that you will have to take into account such prior notice when you leave (because any of us can always know at least half a month in advance that you will have to go elsewhere) were announced in March 2016 on the website mans. Optus. And nowhere else. No email, no sms, nothing more. I receive an invoice by e-mail every month - there was not a word about the changes. So, if I don't go to their website every month, but rely on the invoice sent by e-mail, then anything can be changed without me even knowing. Communication with the customer is under every criticism.
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