Terrible customer loyalty
I am very disappointed in this online store, I was a loyal customer for several years until I came across the return policy. I bought a vacuum cleaner, which I turned on and off to check if it works and the suction power, which took only about 10-20 seconds, immediately called to announce that I want to return the product to which I was told that when I turned on, it was already used and the product return is not accepted and the 14-day return policy does not work here. I objected, sending the product back, they reacted after 7 days, and replied that they did not return the money! I thank you for keeping it to yourself, because I can no longer prove anything that I have not used and what I have done with this product myself. Please do not use the services of this store, because they are not loyal and fair to their customers. I'll write reviews wherever possible to keep people informed of the awful attitude.
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