Complaints & Reviews — Tristar Products

Does not deliver the product and does not return the money

I ordered the product on 12.12.20 with prepayment and the website said that I would receive the product on 16.12.20. However, there was a announcement that the product will arrive on 21.12.20 and as soon as the promised time arrives - the deadline is changed. And so it continued until I got tired and on 13.01.21 I wrote an rd to the store to cancel the order and return the money. I was told that the money would be returned within 2 weeks. It took 2 weeks, but I didn't receive the money. Article with questions to them by e-mail. I am told that I will be in touch soon. A week passed, but I was not contacted. Call them on the phone to find out why I am not being refunded. I am told that it will be sent soon,but a week passed and I didn't get the money. I call them again and everything happens according to the previous scenario - It is said that the money will be sent soon, but not sent. My patience ran out. Rd online store could not deliver the product for a whole month. Now Rd online store can not return the money for a whole month. From AZ Electronics, there were no attempts to contact me and somehow solve this problem. I had to call them and listen to promises that I did not intend to fulfill. The last time I called AZ Electronics, I was promised that the money would be sent around 23.02.21. If I do not get my money back this time too, I will have to turn to the Consumer Protection Center. I do not recommend anyone to order goods in the AZ Electronics online store and under no circumstances prepay. As a result, you run the risk of being left without goods and without money. Order no. 1250038