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Trying to get my washer and dryer fixed; however, that never happened. Terrible company as well as terrible service company. User’s recommendation: Don’t throw your money away because they do nothing. They didn’t do anything; however, when I cancelled they allege I owe them some of the $$ I sent to them. I’m taking this further because...
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To let other consumer know how THP takes your (my) money (I paid in advance for 6 years)I had THP in the past and they where great. WHAT HAPPEN !!! and do not give any service User’s recommendation: Think twice before signing up with any warranty company.
Update by user Jul 28, 2021 No response from THP Original review posted by user Jul 28, 2021 Because of no service, I wrote to cancel my contract. I sent THP a letter and also emailed THP my complaint and why I want the remainder of my contract to be refunded June 16, 2021. This is the...
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Update by user Jul 17, 2021 It’s been almost two weeks since I 1st filed a claim. Phone calls, emails, promises that a manger would call ( 3 days ago, no call). Food spoiling- now at least $300 worth- and No repairs. I even paid the service fee over a week ago. Where’s the repair person? Where’s...
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Update by user Aug 14, 2021 Nothing has been resolved as of yet. I’m supposed to have my “refund” by 8/15/2021; however, I am quite sure that isn’t going to happen. I have tried to send a message every day this past week counting down the date for the return; of course, as usual without any…