Update by user May 15, 2018 Further review of my account shows I purchased monthly service with “no commitment”. The 1 year commitment policy was not in effect at the time I purchased the equipment. Tivo just charged me another $14.99 monthly service fee on May 12th after I requested cancellation…
For me, just ordering a Bolt and mini was a terrible experience. I went directly to the TiVo website to order, I set up an account, and entered my credit card number. Within a second, I got an email from my bank for the $750 charge; however, I got no receipt from TiVo, the items were still...
Read more➤
I discovered that Tivo was billing me twice per year instead of once. I called Tivo to resolve and they informed me that the charges are correct for my two boxes. I told the rep that we only have one box. She then advised it was my fault for not cancelling an old Tivo box (Premier). This...
Read more➤
I purchased a Tivo Bolt Vox about 2 months ago and haven’t had enough time to get it installed and set up. Had to install an OTA antenna, cable and ethernet and I didn’t notice until this week that Tivo has been billing me for monthly subscription fees even with zero…
first my guide information all went away for over a month, now that that is straightened out they keep adding channels to my channel guide that i cannot pick up and i have to go to the channel list and uncheck them daily. this is very aggravating. before if i found an additional channel that i could...
Read more➤
