You have not sent me an email of my car rental agreement even though my payment has gone through my bank. 2 of your agents have helped me & one of them have verbally given me my confirmation number. I have recently received emails from Thrifty so I dont understand why my confirmation email has not gone...
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Expedia has given me a $50 voucher for the inconveniences I experienced. It was their fault, not Thrifty’s. User’s recommendation: Expedia was experiencing technical difficulties on their website. Always make sure you get a confirmation.
Did not want the extra insurance, tried to contract several times! Always busy, very poor customer service
First time renting with Thrifty, I usually rent with enterprise, Since I did not have rewards program with thrifty, I was told I can still sign up and will received credits, I was told today by a rep that this will not work,
Came in about 30 minutes ahead of schedule to thrifty at Phoenix airport. The line for reservations pick ups was 4 hours long Wrapped around the terminal 2 r egg preventatives were working on a Sunday at 11:30 am 4/11/21. This is unacceptable I had to pay for a Lyft to take me to my hotel Then...
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