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I submitted and approved my order in their online system but they didn’t make my patches I had to log in again and reapprove my order which made me miss a deadline at work.
Made 3 large, separate orders of challenge coins for specific dates for veterans. Two arrived much later than expected and I am still waiting on the third which was supposed to be for veterans day, Nov 11. I am told it will arrive some time mid December. The second order had been placed on “rush” status but...
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This company is incompetent. I gave them an actual patch and told them I want the exact same as what I provided them. Multiple times sending me mock ups for approval after they changed stuff and did not simply copy the exact design I gave them. They come and make…
After 5 months of reviews, approvals, mock up mistakes, multiple people telling different stories, making changes without my approval, and then when they finally have it….MAYBE CORRECT they tell you that they will send you more photos for approval…in MAYBE ANOTHER…
I ordered 10 embroidered patches. Your company said they’re to small for the detail so they suggest a printed patch. I paid over $200 AUD for the embroiled patches and am still only sent 10 of the printed patches. I asked for a quote of the price difference between…