journey
24. In May, I bought a trip to Tallink for 150 AUD! expensive because we drive with a child who is 5 years old and a place for a car. unfortunately, 2 days before the trip the boy fell ill and still did not really go to work [away. I called the Tallink office, where I explained that if you bring tickets today, then your loss is 20%. decide better to lose 30ls rather than all 150! in the evening I went to the Tallink office in Spice. The service staff there tells me that I have lost all my money because I brought the tickets, not 48, but 46 hours before the trip. I told her about my conversation with the Tallink office representatives, who had not told me anything for 48 hours. I started researching the ticket, it says there that if I bring the tickets back 13-2 days before the trip, then I lose 20%. in the next paragraph it was written about 48h. but.. 48h is two days, not days! moreover, this office worker did not even suggest to change to another time, the date of this trip, so that I do not lose my money! if there is a sick child, then maybe it is possible to understand that maybe it is not 48, but is in the 46th hour before the trip? The answer to the question when my and other applications will reach the office that will investigate the issue of refunds will be soon! so what's the difference?so what's the difference?so what's the difference? and Tallink advertises his family trips for 25 AUD! but if the rider has a child, then the child is up to 18! years have to buy a separate cabin. how is it coming 1 it is discrimination against children, 2. why does Tallink lie and talk about family recreation? if there is a full family then ok. but if av a full family, if there is only one parent, then why not buy separate beds? why overpay? moreover, it turns out that in the summer season it is much more expensive to take a ferry than to fly.. I can say that with a cantor who does not think about customers, but only for their own benefit, it also turns out to be Tallink.. :(very sorry for to!
Read more...
