Complaints & Reviews — Telkom SA SOC

I joined up in June 2021 and ever since I had to make numerous calls and requests for assistance to get my billing corrected but still not done . It receives a temporary fix for the month and revert backs incorrectly the following month.I tried all channels to make contact with Telkom with no avail, from Callcentre,... Read more➤

Ive done a mobile upgrade but was not happy with device I received, the device was collected by courier it on the 5th of august but I was still debited, I phoned in numerous times and sent emails wit regards to a refund and a new device with no luck I spoke to numerous consultants and all... Read more➤

Hi i lsot my phone on 1 of august i went to one of your store to claim they gave form to fill and send it to insurance..they told me they are not dealing with insurance…it been 3 no body has phone me since i send the phone when i try to their number nobody is picking... Read more➤

We purchased a new service and we did not receive the Sim card with the device. We were then told that the Sim card will be too expensive to courier alone so we should buy one and then they will perform a Sim swop. One week later and nothing has been done. Numerous calls daily have been... Read more➤

Please note the Case Number GAU004133/21 ICASA:0096357 My previous telephone number was [protected]: account number [protected]. I requested cancellation with Telkom on 23 dec 2019. I and understood that the contract expired in feb 2020 and thus expected charges for the remainder of the contract. However, I still received an unfair amount and many bills later stating... Read more➤