More Contact Info

Toll-Free Number:

(866) 571-6662

Customer Service:

(844) 322-8832

(855) 220-2592

Media:

(608) 664-2388

Associate Manager – Communications

(608) 664-4836

Associate Manager – Communications

(608) 664-1096

Brand Journalist

Technical Support:

(888) 225-5837

Company Address

TDS Telecom

525 Junction Road,

Madison,

United States

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Complaints & Reviews — Tds Telecom

31 Jul, 2021

RECENT INSTALLATION, NOT REQUESTED

THE CONTRACTORS MADE A MESS OF OUR HOUSE, CUT HOLES IN DRYWALL THAT WERE NOT NEEDED, IN THE ATTIC AND THEN DDIDNT CLOSE THINGS UP CORRECTLY..NEVER NEVER GET THESE PEOPLEONTD

Telecommunications

21 Jun, 2021

Absolute worst customer service I’ve ever received.

I received a series of late charges for months because I was unable to contact them. The wait times are incredible. I decided to just pay. I then received a $10.30 late charge for a .40 balance which they wouldnt waive. I had already paid the balance but the said if I didnt pay the late fee... Read more ➤

Telecommunications

20 Jun, 2021

Misleading Internet/Cable package pricing

I received a flyer that said current Internet customers could add expanded basic cable for $69.95 per month for both internet and expanded basic cable. I called for details. The actual price came to $109.13. What the ad doesnt tell you is there is a broadcast fee of $19.70 plus $8.95 for DVR box plus taxes. Thats... Read more ➤

Telecommunications

18 Jun, 2021

Horrible internet wi-fi and service.

DSL 5Mbps download never goes above 3Mbps. Regularly goes to 200kbps on a regular basis for hours at a time. Call customer service and you get crackly connection to the Philippines. They will then try to convince it is your equipment. As an engineering tech in high-tech, I have to prove that they are wrong. Then they... Read more ➤

Telecommunications

25 May, 2021