quality
I also shop at this nice store! I understand that this is Polish furniture and the quality is what it is, with their bills. I bought a chair, I have to admit that the delivery was prompt, if I paid on Thursday, I could pick up on Tuesday. I put it together, the two screws don't fit because they are too big, but I couldn't do without them and I didn't say anything. A week later we went to buy a sofa and a section, because we had already watched and turned a blind eye to those screws, paid money and was back next week to drive back. I talked the transport, I picked it up, I paid for the rest and we went with the boy (employee), we went into the container and he tells me that I really couldn't understand the pages, but for the time being that all these boxes should be taken. Ok, I took it, took it home, unpacked everything, no instructions! Call the store, answer:it has never happened to us, we suddenly switch to foreign language (ok little thing, but now unpleasant... ), not knowing what to do, I ask you to send me a pdf. in the format of love, it is not possible, but now trying to do something until the evening, to which I answer that now I have no terrible pleasure until the evening with a huge pile of boards waiting to be hurried, answer: da, vsjo hi! OK, obviously nothing is clear, call the main number on the website at the contacts, pick up the woman, tell her grief, the answer: how can I help, I'm an accountant... : ) Of course, nothing, but weird that contact phone is with an accountant.. connect me with the COMPLAINT part (interesting name). Call me back, ok waiting. On the same day, after an hour, the woman calls: so what is there for you? I would like to express my sorrow, of course, nothing like this has ever happened here either, but now there is a possibility pdf. format to send me. It happened very quickly, thank you for that! I started to put the sofa together, because I really don't have to put anything, but I see that there is no side backrest where to attach it, I call again, I say no! Isn't it, because it can't be, but promises to find me instead. Next I started to put the cabinets, I get to the TV table, which has a drawer, but there are no guides, or rails, along which the drawer walks! Call up again, you see there is no guide for me, well it can't be, but it isn't?!?!?! I say: would I really be interested in keeping a pile of boards in the room + I have a month-old child at home and scratch with you, but I can't put together what I've bought, either, looking good, but so I'm still looking! I went down to the trash, took out all the cartons! NU! the last cupboard did not have a sling for the bar door, but I didn't even call anymore, I went to the depot and bought 60 sant. just the other! I got my guides and brackets for the sofa after three days, put everything together, of course, somewhere there is a hole, something is skewed, but now I did not expect anything really better, the sofa is quite nice and comfortable! But definitely, if there are any problems of this kind, I do not promise anyone an easy life, because after all this conversation with the COMPLAINT part, I felt that I had actually stolen these things and now I am trying to scratch, because I see they do not have to answer for what deliver, because they are not producers, but can not check every box, then in this place probably a bee woman should go to learn the laws or vnk business ethics, that as a direct intermediary you are still quite responsible for what to sell, then solve problems with manufacturer, but if you sell, you also answer... Of course, yes, but although I wanted and it is convenient to buy some more furniture from them, I will definitely not do it, because the same can be bought in other stores, but it is hoped that the attitude will be more polite, because you still have to learn to talk to customer... Sums up: FURNITURE POLISH FURNITURE AS ALREADY WITH YOUR RISK INTEREST, which, unfortunately, is quite high, if anything lacked WILL NOT IT, THEN EITHER GOOD LUCK!;)
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