Customer Service:

+423 399 5069

Customer Service:

+423 399 5069

Other Info

1800 270 2677 (Singapore)
+43 51 233 488 (Austria) +1 800 426 3088 (United States) +1 833 530 2682 (Canada) +44 203 640 8400 (United Kingdom & Ireland) +61 283 457 200 (Australia) +64 99 703 760 (New Zealand) +32 24 633 048 (Benelux) +33 144 761 535 (France) +49 83 419 701 705 (Germany) +39 272 260 300 (Italy) +7 495 789 6844 (Russia) +34 900 848 585 (Spain) +46 850 529 305 (Sweden) +41 800 577 599 (Switzerland & Liechtenstein) +46 400 690 1078 (China) +852 29 696 500 (Hong Kong) +91 114 604 1000 (India) +81 120 108 700 (Japan) +82 15 229 065 (South Korea) +886 221 002 611 (Taiwan) +66 20 161 899 (Thailand) +54 114 326 0515 (Argentina) +55 115 687 5377 (Brazil) +52 555 545 4509 (Mexico)
Swarowskistrasse
Wattens
Austria – 6112
United States1 Kenney Drive, US – Cranston, R.I. 02920-4468, USA

United Kingdom & Ireland1st Floor, Building 4, Chiswick Park, 566 Chiswick High Road, W4 5YE London, United Kingdom
Australia1/4D Huntley Street, Alexandria NSW 2015, Australia
Canada80 Gough Road, Unit 2, Markham Ontario, L3R 6E8, Canada
Benelux & NordicsOosterdoksstraat 80, 1011 DK Amsterdam, Netherlands
New ZealandUnit B 9 Vega Place, Rosedale, North Shore NZ 0632, New Zealand
France15, Boulevard Poissonnière, FR – 75002 Paris
GermanyHüttenstrasse 25 – 27, DE – 87600 Kaufbeuren, Germany
ItalyVia Giulini, 3, IT – 20123 Milano, Italy
Russiaul. Dolgorukovskaya, 7, Business Center “Sadovaya Plaza”, 127006, Moscow, Russia
Spain
C/ Llacuna, 10-20 1ª Planta, ES – 08005 Barcelona, Spain
Switzerland & LiechtensteinDröschistrasse 15, Postfach 567, LI – 9495 Triesen, Liechtenstein
Hong Kong9/F 1063 King’s Road, Quarry Bay, Hong Kong

IndiaA’ Centre, 4 LSC, Pocket 6 & 7, Sector C, Vasant Kunj, IN – New Delhi – 110 070, IndiaFax: +91 112 613 6065
Singapore2 Alexandra Road, № 03-01 Delta House, Singapore 159919
Taiwan3F, № 27, Chung Shan North Road, Section 1, Taipei 104
Thailand849 Vorawat Building, 16th Floor, Room 1601-1602, Silom Road, Silom Sub-district, Bangrak District, Bangkok 10500, Thailand
Fax: +66 26 352 974

ArgentinaTucuman 861 4º Floor, C1049AAQ Ciudad de Buenos Aires, ArgentinaFax: +54 114 326 0515
BrazilAv. Adolfo Pinheiro, 1000-15° andar, Sto Amaro – Sao Paulo S.P., CEP, 04734-002 Sao PauloFax: +55 115 687 3565
MexicoEjército Nacional Mexicano № 579 Piso 11, Col. Granada, 11520 Mexico City Show MoreShow Less

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Complaints & Reviews — Swarovski

12 Jan, 2020

latisha flower broken and remix bracelet lost due to the magnet broken

My boyfriend gave me on June 2019 a Latisha Flower pendant that he bought in MSC Musica a cruise company, however now the white face is broken in pieces and the little dimonds are falling apart, is a very bad experience because because it cost a lot of money and it looks like cheap jewerly after this... Read more➤

Jewelry & Watches

7 Jan, 2020

received damage goods but can’t even refund the exact amount unless returned the entire order.

Bought 2 sets of the dancing lions as a gift with the extra 10% . One set was damage when arrived. Circular box holding it was totally crushed. Tried calling 1-833 no printed in the receipt many times with no answer. Thinking it was New Year and people are off, called back after a week only to... Read more➤

Jewelry & Watches

3 Jan, 2020

iphone xr case (high smartphone case with bumper)

I purchased this case online because the store didn’t have one. I love the case but am disappointed that the silver Swarovski label attached to the case is crooked. I would think Swarovski would have better quality control so something like this didn’t get sent out. The case was $91 with tax so you think you’re hard... Read more➤

Jewelry & Watches

29 Dec, 2019

Read fine-prints on refunds

I am a very faithful customer of Swarovski and have brought many items for the store earlier. But today, I had a very disappointing and humiliating experience at the Westfield Hawthorne Mall, Vernon hills, Illinois. My husband brought me a gift for Christmas on Dec 23, 2019, a chain, but the pendent on that chain kept turning.... Read more➤

Jewelry & Watches

3 Nov, 2019

discrimination and bad customer service

Queens BLVD location’s manager JESSICA is not helpful, discriminative, workers look miserable and aren’t as friendly. Manager refused to give store credit because I didn’t have receipt but proof of bank statement. It was 2 brackets my bf bought as a gift that didn’t fit and no longer was carried in store. Called customer service and waited... Read more➤

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⤷ Silver Airways | 55 reviews

Yes.. in the past, this club was a really nice place to relax, now it is the most underground club, where priority is given to carnivores that will entertain guests from abroad. Well, so be it - but why should you take such a good place - you could say - in the very center of Old Riga? In order to give a place to another normal club, with normal management, which will not continue to promote Australia - as a cheap place for sex tourism. (and in general - what is it like a security guard who smokes in front of customers?). In turn, this fagot in a state of noticeable intoxication dictates who is allowed to come inside. People who are solo dressed and probably stand in line for at least half an hour at least - are not let in under the pretext ofthat the club is full (although people both come and go). At the same time, the club passes 2 poorly dressed girls and here, this fagot begins to actively wrestle with his hands and invite in... it is absurd and IT IS THE FULL MOCK OF PEOPLE. Then please - put the sign " THICK PURPOSES AND GIRLS FOR ONE NIGHT "! How about normal, normal people who just want to have fun (and not be into sportswear or intoxication). I'm hoping for a change.