Could not reach a Sun Country rep nor could I get a satisfactory response from SC regarding what gate my flight was departing, from DIA, flight 652 departing for MSP on July 23, 2021. I checked in on line. There were a bunch of us all clustered around the departure/arrival board. We found it by checking with...
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I accidentally canceled my up coming trip so Im wondering if you guys are able to help me get it back.
Yes I did call you to get credit because I’m seak .And you never answer my calls . I’m so upset because I lost my trip to. Rsw Florida.. I will make sure not to use your service anymore.. I’m so disappointed abauth your costomer service. The worst!! User’s recommendation: Not to use suncountry.
We were trying to check in at 1 hour before our flight, 238 to Seattle on 7/19. There only like 2 WORKING kiosks available. We had to drop bags also. We had to get in line to drop our bags, but by the time we got to the desk, we were informed that it was too late...
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I was going to fly from Houston to Cancun. I called a day before and asked them about if I need additional documents and they said no my passport and my green card would be just fine. I went to airport and the representative that was checking me in was extremely rude. He told me that You...
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Poor service
7/8/19 I had planned to celebrate my birthday with my girlfriend. Everything was fine until we tried to enter the pools. It turned out that we both have poor eyesight (-3 and -4). It is impossible for us to walk without glasses. Almost from the guest pools and all the hills we were driven away by the staff because we were in glasses. After all, we only had access to the pools and saunas in the spa area. We left after an hour very angry, although we paid for 4 hours. It is very unfortunate to spend 50 dollars. Nowhere was it stated anywhere that people with glasses have nothing to do there. The staff had not said anything at the time of buying the ticket. It ruined the whole mood on BIRTHDAY!
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