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quality and attitude towards work

My daughter had Marite in the first b / d, now she has a photo of Berg. Ladybugs liked it much better. Berg's photo attitude - I ordered extra magnets, a piggy bank and a puzzle, these added 2Ls more, I wonder what happened to me that I transferred. Their answer - oh, I'm sorry, I counted wrong! When the man followed, he called me - did you have a savings bank and magnets? I - another puzzle. A puzzle is not inserted. Had to go again and ask - oh, sorry, forgot to add. Come on! And yet - careless approach to photography - I do not like my daughter's portfolio - a smile like that and the lips are fat, fat, very unsuccessful (life is not prone to fatness and cheeks are normal). At the same time, the overall picture is very beautiful. So please cut out the picture and make magnets, because the portfolio picture is definitely missing. And my daughter is not afraid - she loved to take pictures, smiled, isn't it really possible to capture one normal shot?