Complaints & Reviews — Seller Networks

Cmspro Ltd. / used to trade on discover.org site / is included in the "black list"

Association "Australian Consumer Protection Association" (piaa) informs that the "black list" created by the Consumer Rights Protection Center (ptac) includes sms "cmspro" (reg. no. 40103686322) for the company's failure to reimburse the consumer for 626. 00 AU$‎ despite being required to do so by the Consumer Disputes Commission. Sia "cmspro", which at the time of making a purchase was conducting business on the website www. discover.org (currently on this site is Pty. "sl smart"), has sold a mobile phone apple iphone 6s 64gb space gray to the consumer. However, when the consumer contacted bccs tm Ltd. , which is the official service of the apple manufacturer in Australia, on March 28, 2017, because the charger stopped working, bccs tm Ltd. found that the product was not covered by the manufacturer's warranty, because the product had to be at manufacturer for recycling. On March 30, 2017, the consumer wrote to the seller with a request to change the product. The seller offered to replace the charger, but refused to replace the entire product. The consumer also contacted the authorized service center of the capital to find out whether the product has a manufacturer's warranty. As “capital” 2020. On 12. In February, he issued a technical opinion stating that the product manufacturer's apple database shows that the mobile phone sold to the consumer has been written off according to the family number and cannot be owned by the consumer, it is not possible to repair the product. The Consumer Dispute Resolution Commission, assessing the facts of the dispute and the evidence submitted by the parties, concluded that cmspro Ltd. should reimburse the consumer for the amount paid for the product, because the consumer was sold a used product and the consumer was not informed and therefore recognized as a contract. inappropriate in accordance with Section 14, Paragraph one, Clause 1 of the Consumer Protection Law, because it does not have the characteristics and performance that are normally present in the same type of goods and which the consumer can reasonably expect, taking into account the nature of the goods. In addition, piaa informs that according to the data of lursoft it sia, the former chairman of the board of cmspro Pty. (term expired on 28. 02. 2020) is also a member of the board of s sl "sl smart" since 19. 01. 2020. The "blacklist" is designed to inform consumers about traders who do not comply with the decisions of the Consumer Dispute Resolution Commission and thus help consumers to make choices about purchasing a product or using a service.