Although there were many bumps in the road during our build we are very happy with the excellent service that has been provided by Jason Surrett their manager of warranty service. It has been two years since we moved into our home and they have come through for us each time.
I just want to say that many times it will take a year to build a home. There are many factors that determine build time. Although, this writer’s experience is perceived as bad as it is written I have to wonder why the client was keeping a diary of the process, anyway. Immediately, the journal took a...
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we have had a long process to building our dream home. like others, was really easy in the beginning to close and pick out finishes. once the house became underway builder didn’t want to talk to us about home, would be rude when we called and made us feel like a…
Total lack of customer service. Do not…repeat…DO NOT use thwm to build your home@
Lewis Center Ohio Still in the process of this horrendous home build. If we express concern we have been told we are “picking”, ridiculous and also yelled at by the builder (he did later apologize ) but seriously? The value for the $ is absurd. We have a second hand…
Returns unreasonably and does not return money
I have a very unpleasant attitude and service. Let's start with the fact that on August 23, 2016 I sent a package to my sister in Germany. A week later, the nurse looked at the tracking and there showed that the package was already at the destination, but when she went to her post she said that there was no package. I go to my mail, there I am told that I have to wait, I find that it is already over, I can't write any applications, because then the sister has to go and do it herself, Germany has to look for it, of course it says the opposite again. After a week I go again, again saying that I have to wait a month for me to write an application. Almost a month has passed, I go again, say that now there is no message if I want, I can write an application to return the package to me, but then it will cost me 1. 40 (maybe I am wrong, I do not remember the exact amount). I informed the nurse, she looks at the tracking and it turns out that the package has been in Australia for a week, but the post office tells me that I still have to wait, even though the package is already in Lv, it even requires a surcharge. When I receive the package, I compare the address that I have on the package and that the check and of course the check has the wrong address. I ask you to give me an application to write, I want the money returned or sent again, the postal worker says that I can't write any application, because what is written on the check has nothing to do with what is on the check, according to her was there, but the sister just hasn't followed. A call to another sister who used to work at the post office, she laughs at the statement that I can't write any application and that the check is a formal document and he doesn't even matter, then the questionwhy the package did not reach the destination and postal workers everywhere have an answer - let the sister go look and explain why the package did not reach the destination, only Australian Pasts does not bear any responsibility and I can send at least 10x, no one will return the money.
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