I called this company as an emergency call out for my 85 year old mum, she was experiencing loud banging pipes. The plumber came out on the Friday, he said he will order the parts and would be back in touch, bearing in mind this was an emergency and that my mother had no water, we didn’t...
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Misleading about delivery dates
I chose to place an order for "fast" delivery. However, the day after placing the order - I received a message that the delivery will be 2 weeks (!) Later than indicated. All products appear on the website as available almost the next day, but when I contacted the operator - it turns out that none of the products are even in Canada! Operator - half asleep, without any interest in helping. After canceling the order, I still have to wait 2 weeks! To return the money paid to me. I'm deeply disappointed!
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