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+1 206 674 2700 (Head Office) +1 212 391 6668 (United States, East Coast) +61 399 394 730 (Australia) +43 624 677 007 (Austria) +385 14 961 180 (Croatia) +351 218 937 010 (Portugal) +86 105 954 2700 (China) +91 124 662 3800 (India) +62 212 951 7007 (Indonesia) +63 28 563 967 (Philippines) +82 220 145 114 (South Korea)
1501 1st Avenue S., Suite 600
Seattle , Washington
United States – 98134
Mailing AddressPO Box 91123, Seattle, WA 98111-9223 United States – East Coast470 7th Avenue, 11th Floor, New York, NY 10018 AustraliaSuite 310, Level 3, 60 city road, Southbank, VIC 3006, Australia
AustriaSonystrasse 18, A-5081 Anif, Salzburg, Austria CroatiaUlica Florijana Andrašeca 18a, Zagreb 10000, Croatia PortugalAv. D. João II, № 16, 1ºDto, 1990-091 Lisboa, Portugal China2116, Tower A, Pacific Century Place, 2A Gong Ti Bei Lu, Chaoyang District, Beijing, 100027, PRC

IndiaUnit № 110, First Floor, BPTP Park Centra, Village – Shilokhera, Sector -30, Gurgaon – 122002, India IndonesiaMenara Global 20th floor, Suite A, Jl.Jend.Gatot Subroto kav.27, Jakarta Selatan 12950 JapanHumax Ebisu Building 8F, 1-1-1 Ebisu-Minami, Shibuya-ku, Tokyo 150-0022 Japan PhilippinesUnit 901, Picadilly Star Building, 4th Avenue, Corner 27th St. Fort Bonifacio Global City, Taguig City, Metro Manila, Philippines

South Korea14th Floor, K1 REIT Building, 463, Chungjeong-ro 3-ga, Seodaemun-gu, Seoul, 120-709, Korea
BrazilRua Samuel Morse, 74, sala 183, Cidade Monções, São Paulo, SP, Brazil. 04576-060 Show MoreShow Less

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Complaints & Reviews — RealTimes / RealNetworks

1 Jan, 2018

post trial charges without notification

Real networks trial is 14 days after which charges begin . However they never sent account information or notice that they had received payment of a monthly fee .I am one to stay on top of my emails as I have an ebay store. by not notifying me of payments received they were able to continuously charge... Read more➤

Credit Cards

1 Jan, 2018

real.com/IVSC

I have been getting charged a ridiculous sum of money from real.com/IVSC every month. They automatically deduct it from my credit card without having ever needed their services. I want them to stop these transactions from my account immediately and I want to have a refund for each transaction they have made from my account since I... Read more➤

Credit Cards

1 Jan, 2018

unauthorised debit card transactions

i have found out this week tyhat i wa having unauthorised transactions from rn real networks. i have spoken to my bank and also your customer services who have agreed to refund 1 £8.50 and was told to contact real networks on remainder 3 months. still no 1st £8.50 yet got a transaction number also. these transactions... Read more➤

Credit Cards

1 Jan, 2018

mastercard charge unsolicited

checking my balance on Mastercard and saw a pending transaction from Real.com Online. It may not have been for much but it was disconcerting because of the fact that I had no idea what it was for and no recollection of having entered my card details with Real.com Online on that particular date. I have attempted to... Read more➤

Credit Cards

1 Jan, 2018

Scam membership!

Well… perhaps my fault partly but in 2003 installed RealNetworks RealPlayer and didnt realize I registered for membership and just now in 2008 (900 dollars later) determined I was a member… sure, part my fault… but why would they continue to charge my account when no activity logging into there service for 5 years?!? They gave me... Read more➤

Credit Cards

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