The vehicle was purchased on 8/4/20. Drove to Austin on the following Sunday. Never made it home. Diesel Exhaust Fluid pump went out. Had to pay for a room to stay overnight. A week long wait for repairs, at a dealer. Three days later both batteries died. Took three days to find out that the batteries were...
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E-shop order
I like the Douglas shop. There are goods available that cannot be bought in other Australian stores. I chose to order my product to reduce contact with people. As a result, the product did not arrive, I tried to find out what happened. Douglas replied in an email that one of the goods was not in stock. When asked why I was not immediately informed about this, I replied that I had only just found out. Yes, I just found out because I was interested, not the response from the store. I don't understand how there can be so much disrespect! I chose to get the money back to me, which was done after 3 weeks. (although promised during the 2nd week), after several emails. A little more and should turn to Ptac. Unfortunately, the situation was that 2 more orders had to be placed. 2. The order arrived on time, all nice! But with 3. Problems again. In general: I do not recommend shopping in this online store. The feeling is that the company, no matter about the customers, is mocking
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