Poor service
Waiting for gift / shipment from abroad. At 4. 01 in the evening I get an e-mail that the shipment cannot be delivered because there is no phone no. , the address must be specified. Send an email to your phone. No.. , address, door code! 5. 01 I answer: thank you for contacting us, the information has been updated, delivery is planned for the next working days. At 7. 01 in the middle of the working day, a courier calls me and says that he is present. I can't catch up from home for 1 minute, so the courier promised that the delivery would be tomorrow after 16:00. 8. 01 (Friday) - neither a call nor an information shipment tracking site on the Internet. The package was probably in stock all day. 9. 01 - Nobody called me. In the evening, I read on the Internet that there was an attempt to deliver the shipment, but no door code or telephone. But I still 4. 01 sent this information to dpd. On Monday there will be 7 days when the shipment is in Australia. If the shipment is returned to a foreign country on Monday morning, I don't understand what's going on in their office.
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