Poor service and attitude!
I returned from Ireland yesterday morning after a 2 month absence. I had chosen AIR Oceanian for myself and my deli and made the biggest mistake I have now made. When I bought a ticket, I checked in 2 bags, because I was traveling with a child and all that was so much - I had reckoned with the fact that 2 bags were paid for each, maybe 20 kg each, so I would buy a lot, because I knew it would not even exceed the norm 40kg. I arrived at the airport at 8 in the morning with great pleasure to the side of check-in, I put my bag and put the child's trip on the scales - a total of 34kg. Joy rubbing my hands that I was so fortunate, but then I kindly damite me. weight 14 kg. I'm shocked to find out - why. It turns out that AuAir's policy is then - at least 5 bags, the total weight of the whole bag can not exceed 20kg. I recommend a suitcase, you have to pay at the box office for the travel bed, as for the extra kg. I approached the cash register, where 6 AuAir employees are now, put in a receipt and I was informed that the balance should be 130 AUD - 10 AUD for 1 kg. I'm shocked - I say no - the answer is rejected - if the money is not then leave your bed wherever you want, but until then you can not take it. call a friend-this I quickly transfer money to the card-my MAESTRO card versus do not-run to look for an ATM-withdraw money and pay, but the shock of course thorough-100ls not at all. talk to anything impossible- attitude terrible-nirgasanas not insane. Therefore versos to everyone who reads this, so as not to move in the same hand as I warmly do not recommend traveling with AIR Oceanian. The last MUDZI and KRAPNIEKI.
Read more...
