More Contact Info

Toll-Free Number:

(888) 848-8456

Customer Service:

Purple Ecommerce Compliance

(801) 756-2600

(888) 848-0684

Investors/ Franchising:

(866) 223-0448

Transfer Agent

(203) 682-8200

Legal:

(833) 568-5716

Privacy Inquiries

Sales/ Reservations:

(888) 848-0511

Other Info

Other Info (opening hours):

Customer Care Hours:

Mon – Fri 7 am – 7 pm MT

Sat – Sun 8:30 am – 5 pm MT

Sales Department Hours:

6 a.m.–11:59 p.m. MT

7 Days a Week

Lehi, Utah Showroom Hours:

Mon – Sat: 11 am – 7 pm MT

Sun: Closed

Company Address

Purple Innovation

4100 North Chapel Ridge Rd, Suite 100,

Lehi,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Purple Innovation , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Purple Innovation

19 May, 2021

Did not honor Warranty for Defect

I bought 2 bed mattresses last 2019 that was defective. According to their website, they give out 10 years warranty. However, when I tried to claim it, they gave me an ambiguous warranty clause that gave them the excuse not to honor it. For a 1000usd product, their customer service and warranty is the worst. BEWARE ON... Read more ➤

Bed and Bath

Most Reviewed

7 Jul, 2021

"Request infos"